FAQ

Category

Question

System requirements

Will this run on a Windows 8.1 / 8 / 7 / Vista 64-bit environment?
Will this operate on a Mac with an Intel CPU installed?
Can this be used on operating systems other than those listed?
After installing "SILKYPIX Developer Studio 4.0 for casio," I found out that "SILKYPIX Developer Studio 4.0" downloaded from Ichikawa Soft Laboratory for test use was installed to my computer. Can I uninstall "SILKYPIX Developer Studio 4.0"?

For Digital Camera

Does it cost anything to update the program, such as adding digital cameras for using "SILKYPIX Developer Studio 4.0 for casio"?
RAW files cannot be read.
Can lens information be recorded using XMP standard methods on JPEG/TIFF files that are output from "SILKYPIX Developer Studio 4.0 for casio"?
Can I record information such as where pictures were taken?
I cannot record lens information and the like to EXIF information on JPEG/TIFF files saved with SILKYPIX.
Please tell me what files can be opened with "SILKYPIX Developer Studio 4.0 for casio."

Setting/Operation

Question & Answer

Will this run on a Windows 8.1 / 8 / 7 / Vista 64-bit environment?: It was confirmed that "SILKYPIX Developer Studio 4.0 for casio" operates on 64 bit OS.
However, it operates as 32 bit application on 64 bit OS.
Please see "System requirements" concerning environments that it can be run on.
Will this operate on a Mac with an Intel CPU installed?: "SILKYPIX Developer Studio 4.0 for casio" corresponds to Intel processor. (Core 2 Quad or later version recommended)
Please see "System requirements" concerning environments that it can be run on.
Can this be used on operating systems other than those listed?: We do not guarantee operations on operating systems other than those listed in Operation Environments.
Please see "System requirements" concerning environments that it can be run on.
After installing "SILKYPIX Developer Studio 4.0 for casio," I found out that "SILKYPIX Developer Studio 4.0" downloaded from Ichikawa Soft Laboratory for test use was installed to my computer. Can I uninstall "SILKYPIX Developer Studio 4.0"?: "SILKYPIX Developer Studio 4.0 for casio" and a release version of "SILKYPIX Developer Studio 4.0" are different products. Therefore, please install each software separately as independent software.
"SILKYPIX Developer Studio 4.0 for casio" and a release version of "SILKYPIX Developer Studio 4.0" can be used as independent software, respectively.
* However, either one of "SILKYPIX Developer Studio 4.0 for casio" or a release version of "SILKYPIX Developer Studio 4.0" is activated, the other one cannot be activated and used at the same time.

Therefore, even a release version of "SILKYPIX Developer Studio 4.0" is uninstalled, "SILKYPIX Developer Studio 4.0 for casio" can be used continuously.
Does it cost anything to update the program, such as adding digital cameras for using "SILKYPIX Developer Studio 4.0 for casio"?: We offer updates to program, such as adding digital cameras for using "SILKYPIX Developer Studio 4.0 for casio," free of charge.
* Please note, however, that costs involved in Internet connections and other connection charges are born by the customer.
RAW files cannot be read.: On "Product Information", check whether this software corresponds to the RAW file you are using.
RAW files of a digital camera not listed in "Product Information" cannot be used."
Can lens information be recorded using XMP standard methods on JPEG/TIFF files that are output from "SILKYPIX Developer Studio 4.0 for casio"?: You can record lens information using XMP standard methods on JPEG/TIFF files that are output from "SILKYPIX Developer Studio 4.0 for casio."
* XMP is a standard for recording properties on images supported by the Adobe Systems Incorporated.
Can I record information such as where pictures were taken?: "SILKYPIX Developer Studio 4.0 for casio" has the "Comment" function that adds a comment as Exif data.
When developing to JPEG/TIFF file, this comment is recorded to the user comment tag of Exif data.
When editing a comment, select an image file to add a comment first. Then, select "Image property" from the "Display" menu.
"Image property" window starts. Double click "Comment" field on the window to start "Comment" window. Finally, input a comment.
To insert a line feed in "Comment," press [Ctrl] + [Enter] keys on Windows, and press [Control] + [Enter] keys on Mac OS.
* However, in case of "SILKYPIX Developer Studio 4.0 for casio," adjustment comments are saved in a different file as an additional data file, instead of recording the adjustment contents to the original file directly by using "SILKYPIX Developer Studio 4.0 for casio."
Therefore, in case of RAW files, the comments added on this "Comment" window cannot be viewed by any software other than "SILKYPIX Developer Studio 4.0 for casio."

Please take note in advance.
I cannot record lens information and the like to EXIF information on JPEG/TIFF files saved with SILKYPIX.: Saving is not possible in "SILKYPIX Developer Studio 4.0 for casio."
Please tell me what files can be opened with "SILKYPIX Developer Studio 4.0 for casio.": "SILKYPIX Developer Studio 4.0 for casio" corresponds to the following files.
- RAW / JPEG files taken by a digital camera listed in "Product Information".
After downloading the program, it will not mount when extensions are changed. (Mac): There are Mac OS and Windows versions of "SILKYPIX Developer Studio 4.0 for casio."
Please check again that you have downloaded the version for your operating system.
Please explain the procedures for uninstalling the program. (Win): Please use the uninstallation function from a list of programs on [Control panel] of your Windows OS.
Please explain the procedures for uninstalling the program. (Mac): To uninstall the program, move the "SILKYPIX Developer Studio 4.0 for casio" program to the Trash can, and then delete it.
How can I close the file being displayed without ending the "SILKYPIX Developer Studio 4.0 for casio" program?: Please click on [Close] under [File] in the menu of "SILKYPIX Developer Studio 4.0 for casio."
The file will close and the program will return to conditions when the program was started.
I cannot develop JPEG/TIFF files.: When files read by "SILKYPIX Developer Studio 4.0 for casio" are displayed on the operation screen, the SILKYPIX development engine has already performed color redevelopment.
Therefore, in order to be able to compare RAW files during development (adjustment) and JPEG/TIFF files as a result of the development, you can turn off the "Enable JPEG/TIFF processing" item so that the SILKYPIX development engine will perform no further processes on JPEG/TIFF files that have been developed.
So when you want to develop JPEG/TIFF files, place a checkmark next to the "Enable JPEG/TIFF processing" item in the "Development" tab screen, thereby activating that item and making it so that you can use the change in settings for developing JPEG/TIFF files.
Can I reflect designated tastes in multiple image files?: Tastes can be reflected in a batch of multiple image files.
Please follow these instructions for operations to reflect designated tastes in multiple image files.

1. Select the multiple image files in which you want your taste reflected from the thumbnail page.
2. By selecting multiple image files, the [Add new taste] button will change from a [+] to a [triangle (Apply taste).]
Click the [triangle (Apply taste)] button for the taste you want reflected.
3. A list of set tastes is displayed.
4. Select the taste you want reflected and click [OK].
5. The taste will be reflected in the multiple image files.
I do not know which version of the program I am currently using.: You can check the version of the program you are using with the "Version information" dialog box.

1. After starting "SILKYPIX Developer Studio　4.0 for casio," select "Version information" from the "Help" menu.
2. The number displayed in the "Version" field is the version you are currently using. (Example: if "4.0.1.0" is displayed, the version you are using is "Version: 4.0.1.0.")
3. Click the [OK] button to close the dialog box when you are finished.
Does the color change depending on the software being used? (Win): In order to unify the color management of software, monitors and printers, each machine must be set.

We advise the following instructions for effective operations of color management for "SILKYPIX Developer Studio　4.0 for casio."

1. Start "SILKYPIX Developer Studio　4.0 for casio" and select "Display settings" from the "Option" menu.
2. The "Display setting" dialog box will open. Confirm that the "Enable display color management" item is on (there is a checkmark next to it).
3. Set the "Monitor profile" item.
* If you have a monitor profile that you created yourself, turn "Select ICC/ICM file" and set your monitor profile.
4. Restart "SILKYPIX Developer Studio　4.0 for casio." The set monitor profile will be reflected after you restart "SILKYPIX Developer Studio　4.0 for casio."
The upper part of the main window is hidden and I cannot perform operations.: Use the following instructions to use a sub-control window to drag out the upper part of the main window.

1. Start any of the following sub-controls from the sub-control icon: "Histogram," "EXIF information," "White Balance adjustment," "Tone curve," "Highlight controller," "Fine color controller," "Lens aberration controller," "Rotation/Digital shift."
2. Once the sub-control window is displayed, move it by dragging it to either the bottom left or right corner of the main window so that the bottom of both windows are horizontal.
3. After adjusting the locations of the main window and sub-control window, hold down the [Shift] key on Windows or the [Command] key on Mac OS while moving the sub-control window by dragging it downward.

By holding down the [Shift] key / [Control] key, the main window and sub-control window become attached and can be moved together.
With both windows attached together, drag the sub-control window down until the top of the main window appears.

4. Once the top of the main window can be seen, close the sub-control window.
I have read the image and set the parameters, but they are not reflected in the image.: The setting file may not have installed correctly or may be broken.

Initializing "User setting file" may improve the symptom.

However, if "Initialize user setting file" is executed, all settings such as "Save settings of development result," "Display settings," "Function settings," and "Troubleshooting settings," and all user settings, which the customer saved, such as the file history, folder history, and window position are cleared to the default settings.

In addition, the program ends after completion of the operation. "SILKYPIX Developer Studio 4.0 for casio" is then required to be restarted.
* The program restarts with all settings in default values.

If re-setting the user settings is acceptable, try the following procedure.

1. After starting "SILKYPIX Developer Studio 4.0 for casio," select "Initialize user setting file" from "Troubleshooting" in the "Help" menu at the top of the window.
2. Select "Yes."
3. The application automatically ends, and the setting returns to the settings right after the installation of the program.
4. Restart the program and try operations of "SILKYPIX Developer Studio 4.0 for casio."

If the symptom does not improve after above operation is executed, the setup file might be broken.
In that case, please download the latest version of "SILKYPIX Developer Studio 4.0 for casio" again and reinstall the program.
The "Histogram" dialog box will not open, and I cannot perform those operations.: There is the possibility that the "Histogram" dialog box is hidden in another display area.
Please try the following operation.
* Please understand that by following these instructions, display locations for all other control dialog boxes set to that point will reinitialize.

1. Run "Initialize location of controls" from the "Option" in the "Option" menu.
2. Start a sub control window such as the "Histogram" diagram again.
I am asked for a "Password" during installation, but I do not know the "Password." (Mac): Whether installing from a CD-ROM or after downloading the program, the software does not ask for a password or customer's license.

However, there are cases in which a "Password" is asked for when installing or starting the "SILKYPIX Developer Studio　4.0 for casio" program as confirmation of such operation from Mac OS, in order to set preferences on a Mac OS.
If an "Authenticate" dialog box appears and requests a password when installing or starting the "SILKYPIX Developer Studio　4.0 for casio" program, please input the "Password" you set for your account on the Mac OS.
Therefore, as this "Password" is set on your Mac OS, our company does not know what "Password" is used.
We apologize for the inconvenience, but please check your PC manual or contact Apple Corporation's support center concerning the "Password" set in the "Authenticate" dialog.

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